How can I login iolo system mechanix account ? | Procedure for system mechanix ultimate defense activation?

What is my account by iolo?

My account is a secure centralized portal provided by iolo for all the customers who shop iolo products and services. They can perform the following activities on the portal.

  • They can view the order details and can also keep a track of all the online order statuses
  • Can gain instant access to all purchase history as well as product details
  • Key/codes can also be redownloaded from the secure portal
  • User can manage their subscriptions as well as scheduled payments
  • The subscription can be renewed if it gets expired
  • Can also find direct contact details such as contact number, email of the publishers
  • Installation files can easily be downloaded from the purchased software


How do I access the Product Help?

  • On the red menu bar, click the “?” icon. From the drop-down menu, click Get Help Online.
  • How can a user access the product help option?
  • Visit the red menu bar in the account and click on the “?” icon. Now hover on the drop-down menu and choose the get help online option.


What do you mean by fully integrated product dashboard by iolo?

The user interface provided in system mechanic ultimate defense lets you access all the products like System Mechanic, System Shield, DriveScrubber, Search and Recover, Privacy Guardian, and Malware Killer from right within the main product panel. You can click on the left panel to access that product dashboard.
It also provides you with an option to see all the required information about your system and the process history of products executed.


How can a user update iolo product to the very latest version?

The iolo products are integrated with a feature to automatically check available updates at the time of execution. If an update is available, you can simply click on the install button available at the bottom right corner of the app dashboard and it will simply update. Or if no update is available you can simply choose to close it.

You can also choose to manually update the product by simply clicking on the question mark menu icon and selecting check for update. If there would be any update available, your product will automatically be updated.


How can I disable automatic updates in my system mechanic?

Disable updates checking in system mechanic

  • You can disable the update setting of system mechanics by simply selecting the Settings menu icon at the top of System Mechanic.
  • Next, you have to select a general setting and expand the scheduled task option.
  • Uncheck the option that says “Automatically check for Iolo software updates”.
  • Exit once completed.


What is 2co my account?

2CO myAccount, unshakeable consumer assistance that unifies all the spending for the consumers who have procured Iolo technologies’ software or services from 2Checkout.

By this account you can :

  • Prospect the classified details and hold back the imprints of the status of the online orders
  • Obtain prompt access to the cyber shopped history.
  • Re-install the keys/codes* and download the statements.
  • Now, oversee the subscription liquidation.
  • After this, resume the subscription of the acquired software when it gets terminated.
  • Note down the consumer support association details such as phone numbers and the email address of the software administrator.
  • Just download the to-be-installed files for the bought software.


system mechanic account Faqs


In System Mechanic, how can I turn off advertising messages?

All current System Mechanic products can have promotional messages disabled.

  1. Select the Settings cogwheel symbol at the bottom left of System Mechanic or the (?) Help menu icon and then Settings to turn off tips and commercial messaging.
  2. Remove the checkmark from the Show tips and Desktop messages boxes in the General section.
  3. When you’re finished, click Exit.


When attempting to activate, what is error 2: Activation Key Not Recognized?

Please ensure that you are using the proper iolo product for which the Activation Key is intended and that you are inputting the letters correctly when activating iolo products.

The following are the most typical reasons why activation keys aren’t accepted:

  • Incorrectly typing the activation key.
  • Pasting the key into the product, which can also copy blank spaces.
  • If you have an older version of System Mechanic, such as System Mechanic 15, and try to activate it using an Activation Key intended for System Mechanic 16 or above, the key will not function.
  • If you try to use a System Mechanic or System Mechanic Professional key after installing System Mechanic Ultimate Defense (or Phoenix 360), the key will not function.
  • You may be using a key meant for the opposite version of System Mechanic if you purchased two separate versions of System Mechanic, such as System Mechanic and System Mechanic Professional.


How do I log into my iolo Account?

 Via. website

  • Firstly, open the Iolo technologies website.
  • Then click on My Account on the top-right corner of the page.
  • If you already have an accountOn the main Account page, click the Login now under Already have an account, enter the details and click Login.
  • If you do not have an accountSimply enter the order number or email address that was used when placing the order and click Submit then an email with instructions for how to log in will be sent.

Via. confirmation email

  • Open the email received from Iolo technologies of the payment receipt for the product being bought.
  • Click on the link under Manage Your Account
  • Once reached the Account website, log in to manage and make changes in the settings.
  • If you do not have an account to log in with, just simply enter the order details or the email address whichever is required which was used while placing the order, and click submit and an automated email would be sent with instructions on the provided email address.

Via. Account website

You may optionally choose to stay logged into your iolo Account for a brief period by selecting Keep me logged in for one week unless I sign out.


General account related queries by the IOLO customers


What do I do if I lose (2checkout) Iolo My Account password?

In order to recalibrate the (2checkout) Iolo My Account password, follow these steps:

  • Visit this link
  • Click on Already have an account.
  • Under Login, click on the Forgot your password
  • Then, simply type your email address, and click submit. As soon as an email is received with a secured link, now you can set a new password.

Is the system mechanic compatible with windows 11?

Yes, the system mechanic is completely compatible with windows 11. To run system mechanic you need a pc with any windows, a minimum of 512 MB of ram, and at least 100 MB of free disk space on the device.

Is there any way through which I can change my automatic renewal option?

The automatic renewal option can be stopped anytime if you don’t wish to continue. All you have to do is log into my products option in your account and click the “Stop automatic license renewal” link beneath each product that has the option enabled.

I have lost my licensing information. How do I restore it?

  • To restore the product details, access the Account and go to the “My Products” section to find the license codes for your purchased products.
  • If you cannot locate your product, you can request assistance from Iolo Customer Care by submitting a ticket at the iolo Customer Care Portal.

How do I edit my billing address?

Steps to edit My Account billing address:

  • Log in to the My Account.
  • Select the modified account information.
  • Under My Billing Address go and select the Edit this billing address.
  • Enter your new billing address, when finished click Update.

Steps to the removal of My Account billing address:

  • Log in to the My Account.
  • Select the modified account information.
  • Under the My, Billing Addressselect Remove this billing address.
  • Click Yes for confirmation of the removal.

Note: Removing the billing address without adding a new one will interfere with further gaining and subscription renewing.

How do I update the credit card details?

  • In order to update the credit card details for the subscription, simply login to your account and access the “My Products” section.
  • Then ingress the “Update credit card info” link appearing on the screen.
  • After that enter the fresh card details or just simply select one card already available in your account.
  • When it comes to the “Payment Methods” section of your account, you can add new cards, update expiring ones or simply remove all the cards associated with your 2CO myAccount.

How do I change my email communication preferences?

To edit your email communication preferences:

  • Log into My Account.
  • Click the View or modify account information 
  • Under My Communication Preferencesclick Edit communication preferences.
  • Select on the Email Subscriptionsyou wish to receive, or to cancel a subscription, and clear the corresponding box. When you are finished click Update.

How can I change my automatic renewal option?

If you acquired a subscription with automatic renewal, you will be informed at least 7 days before it expires about the date of the upcoming charge and the amount you will be charged. You can stop automatic renewals anytime by simply logging into the My Products section of your Account and clicking on the “Stop automatic license renewal” link below each product with this option enabled.

What is Malware Killer on-demand malware removal?

Available in System Mechanic Ultimate Defense (formerly Phoenix 360) as well as a standalone desktop app, Malware Killer finds and removes malware from already-infected machines. If real-time antivirus protection represents the traps that keep pests out of your home, Malware Killer is a visit from the exterminator.

How do I access Malware Killer?

System Mechanic Ultimate Defense users can access the full version of Malware Killer by clicking the Malware Killer crosshairs icon at the top of the home screen. The free, scan-only version of Malware Killer is also available in System Mechanic.

Standalone users, double-click the Malware Killer desktop icon. You should also see access to the free versions of System Mechanic, ByePass password manager, and Privacy Guardian online privacy protection.

How do I perform a malware scan?

To scan specific files or folders, simply drag directly into Malware Killer files or entire folders that you wish to scan for malware.

To scan your entire hard drive(s), do not drag folders and just click the green Scan button instead.

How Do I Select a Different HDD for a Malware Scan?

To scan a different drive, simply navigate to the desired drive in Windows File Explorer, right-click the drive, and select Scan with Malware Killer:

How do I schedule a regular malware scan of my system?

In the red menu bar, from the Settings (gear icon) > Scan menu, you can schedule a regular malware scan at a frequency you set. Here you may also tell Malware Killer to always create a system restore point before removing any discovered infections. Simply check the box next to Create Restore Point.

How do I exclude files and folders I know to be safe from scans?

You can exclude specific files or folders that you do not want to be scanned by clicking on the red menu bar, Settings (gear icon) > Exclusions. In the upper left corner of the window, click the Exclusions dropdown menu, and navigate to the files or folders you wish to exclude. Here you may also delete all of your prior exclusions with one click.

What if after scanning a malicious file is found?

Malware Killer will finish scanning and display a “Harmful objects detected!” message. Your options for what to do with the harmful file(s) are found in the dropdown menu to the right of the file(s).

You can choose to:

  • Send the file(s) to the Quarantine
  • Delete the file(s)
  • Exclude the file(s) from future scans
  • Report the file(s) as safe

When you have decided what to do with the harmful file(s), click Next to complete the process.

Where do I see and manage my quarantined files?

In the red menu bar, click the Quarantine button (hazard icon) to view potentially dangerous files Malware Killer has detected and quarantined. Here you may choose which files to Restore (remove from quarantine) and which to Delete (remove from the system).

How do I view my malware scan history?

Click the bar graph icon to view Reports of past scans and their results.

What makes Malware Killer unique among malware removal software?

Malware Killer is unique among malware remediation software because it uses proprietary Scan Cloud™-based scanning and analysis, enabled by its own carefully developed heuristics algorithm to dramatically reduce the detection time for brand new outbreaks. This method allows Malware Killer to continually add to a vast “reputation database,” and even detect previously unknown threats.

Generic malware removal tools are not adept at this. While they may employ some form of suspicious file behavior monitoring, many are clumsy and overly aggressive, removing by accident non-malicious files important to the user.

How does Malware Killer work?

Whenever Malware Killer finds dubious representatives, they are consigned to the Scan Cloud Sandbox where they are safely scrutinized, after the malware diagnosis engine is straight away made all the more powerful. Malware Killer then shares this increased detectability with all of its users, even on machines where the Scan Cloud functionality is turned off.

What is the Scan Cloud Sandbox?

Scan Cloud Sandbox is the secluded space where Malware Killer examines the skeptical files. The consequences of the Scan Cloud Sandbox scrutiny are then used to add to Malware Killer’s ever-growing reputation database. Malware Killer renounces the updated information to all users, thereby continuously making the detection of engine smarter and better able to detect very latter or even prior unknown fault.

Is Malware Killer the same just as the real-time AV security?

Malware Killer is the supreme adjunct to real-time security, as it discovers and annihilates the malware when everything else fails. It is significant to get real-time anti-malware security just like the Iolo System Shield, it initiates in both the System Mechanic Pro and also the System Mechanic Ultimate Defense (formerly Phoenix 360).

Malware Killer is also encompassed in System Mechanic Ultimate Defense.

What is the difference between the free and full (paid) versions of Malware Killer?

The free version of Malware Killer provides an extensive survey engine to dig-out viruses, spyware, and many other types of malware that have overspread virus in the PC and apprises for the malware. If a fully paid license of Malware Killer is bought, the software will take the results of the up-to-date ultimatum for the detection and elimination of the malware from the computer.

Where can I yield the questions about Malware Killer?

In case of any query or concerns, please approach the iolo Assistance.


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